Privacy Policy

1. Who we are

Safir AI Real is an AI companion application operated by:

This policy explains what data we collect through Safir AI Real, why we collect it, and how we protect it.

2. Data we collect

• Account data — email, display name, avatar, sign-in provider (Google / Apple / email).
• App content — your chats with the avatars, reminders, generated images and saved preferences.
• Subscription tier — Free / Premium / VIP, used to unlock features.
• Technical logs — anonymous error logs needed to keep the service working.

We do not sell your data and we do not use it to train third-party AI models.

3. How we use your data

• Provide AI conversations, voice replies and image generation.
• Authenticate you and keep your session secure.
• Remember your reminders, settings and chosen avatar.
• Prevent abuse and protect paid AI credits.

4. Third-party processors

To deliver the service we share the minimum data needed with:

• Lovable Cloud / Supabase — secure database, authentication and file storage (EU region).
• Lovable AI Gateway (Google Gemini, OpenAI) — AI text and image generation.
• ElevenLabs — text-to-speech voice synthesis.
• Google and Apple — only if you choose to sign in with them.
• Stripe / Apple App Store / Google Play — payment processing for Premium and VIP subscriptions.

5. Advertising & Google AdSense

Safir AI Real may display advertising provided by Google AdSense and other advertising partners. These third parties use cookies and similar technologies to serve ads based on your prior visits to our app and other websites.

• Google uses the DoubleClick DART cookie to serve ads based on your visit to our app and other sites on the Internet.
• You may opt out of personalized advertising by visiting Google Ads Settings.
• You can also opt out of third-party vendor use of cookies for personalized ads at aboutads.info.
• For users in the EU/EEA, we ask for your explicit consent via a cookie banner before loading personalized ads, in compliance with GDPR and ePrivacy.

We do not control the cookies or data collection practices of these third parties. Please review their privacy policies for more information.

6. Cookies & similar technologies

We use the following categories of cookies:

• Strictly necessary — keep you signed in, remember your avatar and language. Cannot be disabled.
• Functional — remember your settings (theme, voice, intensity).
• Analytics — anonymous usage stats so we can fix bugs and improve features.
• Advertising — set by Google AdSense and other ad partners (only after consent in EU/EEA).

See our Cookie Policy for the full list.

7. Log files

Like most online services, our servers automatically record information your browser sends ("log data") including IP address, browser type, pages visited, time and date, time spent and other anonymous statistics. This is used solely for security, abuse prevention and service improvement.

8. Your rights (GDPR)

If you are in the EU/EEA, UK or Switzerland you have the right to: access your data, correct it, export it, restrict or object to processing, withdraw consent and request full deletion. You may also lodge a complaint with your local data-protection authority (in Germany: Der Hamburgische Beauftragte für Datenschutz und Informationsfreiheit).

To exercise any of these rights, contact us at safirtranslate86@gmail.com. Deleting your account permanently removes your profile, chats, reminders and generated content.

9. Data retention

We keep your data only as long as your account is active. After deletion, backups are purged within 30 days.

10. Children

Safir AI Real is not intended for users under 13. We do not knowingly collect data from children. If you believe a child has provided us with data, contact us and we will delete it.

11. Refunds & billing

Premium and VIP subscriptions are billed by Apple App Store or Google Play. Refund requests must be submitted directly to the store. See our Refund Policy for details.

12. Contact

Safir World · Madalina Petrea
Kapellenstrasse 77, 22117 Hamburg, Germany
safirtranslate86@gmail.com

13. Changes

If this policy changes, we will update the date above and notify you in-app for significant changes.